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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Price Qty

The wireless projection (Chromecast built-in) is unstable from a Windows laptop. What can I do to fix it?

11-24-2023

Please follow the below steps.

1.Please update QS02 Android TV dongle APPs to the latest version: Google
   Play> Manage apps & games> Updates> Update all

2.Please update the Chrome of your Windows laptop to the latest version

3.Please power cycle the projector

4.We suggest the projector and Windows laptop are connected with 5G Wi-Fi
   to avoid Wi-Fi 2.4G interference. It is suggested to have 10Mb Wi-Fi
   throughput at least.

5.If the problem persists after the above steps, please perform the factory
   reset on the QS02 Android TV dongle and repeat the above steps

Applicable Models

QS02, GP100, GV31, X300G

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