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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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3D is not working on my projector. How can I fix it?

06-12-2023

Check the following settings to correct this issue.
1. If the source gives the correct 3D information to the projector, the projector
    will switch to 3D automatically.
    If your source is from PC or steaming content, please select the correct 3D
    format via OSD Display > 3D > 3D mode.

2. Check the user manual and make sure that the resolution of your content
    supports 3D.

3. Press the DLP Link button on your 3D glasses to resync the projector and
    3D glasses.

4. Please try to change the HDMI EDID setting to Standard.
    If the problem persists, please contact your local BenQ service center for
    more assistance with the following information.

    - How devices and the projector are connected  

    - The model number of your video source device

    - Cable length and material

    - The 3D format from the input source

    - Media platform of input source

    - Firmware version running on the projector

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