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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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The image is kind of bluish or greenish when watching Dolby Vision content. How can I fix that?

02-02-2021


Follow these steps to update the Android TV dongle firmware to ver 00.01.00.17 or later to fix this problem.
1. Connect the dongle to the internet
2. Go to Settings > Device Preference > About > BenQ System update

Applicable Models

W2700i, TK850i, TH685i , X1300i, TK700STi, GV11, V7000i, V7050i, GP500

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