My USB type-C laptop is not working with WDC10C. What can I do to fix it?

10-04-2019

1. Please make sure if your laptop's USB type-C supports DisplayPort / ALT mode. For any type-C products, DisplayPort / ALT mode is a MUST to do wireless presentation.

2. Please make sure your laptop is not connecting other devices besides WDC10C. The laptop might fail to power on WDC10C because of other devices' power consumption.

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