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Page updated: May 2020

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TK700STi

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Can I use the PlayStation 5 (PS5)/Xbox Series X with BenQ projectors?
How do I use the projector to watch Netflix with QS01?
I cannot double-tap or scroll through BenQ Smart Control. How can I fix it?
Can I control my projector with a mobile phone?
Why is my BenQ Android TV remote not working? How can I fix that?
Can I power off only the Android TV dongle?
Can I use Google Assistant?
Can I use Google Voice search?
Can I control projectors through the Android TV dongle using voice control?
How can I experience smooth wireless casting with the Android TV dongle?
What media platform does the Android TV dongle support?
How to check the battery level of the connected remote on Android TV?
Why some apps are not available in my Play Store?
How can I screen mirror from a Windows/MacOS desktop with an Android TV dongle?
How can I use the BenQ Smart control app?
Can I use the PlayStation 5 (PS5) with BenQ projectors?
Can I use VLC from Google Play store to read files from a USB drive connected to my projector?
How can I set up ARC on a BenQ projector?
There's no audio output from my speakers when connected to the projector using eARC. How can I fix this?
Android TV cannot connect to Wi-Fi. How can I fix this problem?
No audio from my Bluetooth speaker when it is connected to my projector for video from HDMI wire. How can I fix it?
How can I install Apps Manager on the QS01 dongle?
Can I control an Android TV dongle with Amazon Alexa?
Does the Android TV dongle support WPA3?
Does the BenQ QS01 Android TV stick support WiFi6?
How can I pair the BenQ QS01 Android TV stick with its remote?
Can I play Google Stadia games on the Android TV dongle?
How to change the resolution input from my Android TV?
How to rename the remote control associated with my Android TV stick?
How can I delete or force stop apps on Android TV?
I can use BenQ Smart Control with a smartphone hotspot, but doesn't work with regular Wi-Fi. What can I do about that?
How can I fix the green screen that appears together with the BenQ logo when turning the device on?
How do I enable hotspot on an Android TV dongle for iOS and MacOS devices to enable wireless projection?
When I connect my projector with a Bluetooth speaker, there is a lip sync problem. How can I fix it?
How can I reboot the Android TV dongle?
How can I change the device name for the Android TV dongle?
Does the Android TV dongle support Fast Roaming?
I cannot use the Android TV dongle's remote control to control Android TV system or my projector? How can I fix it?
How can I play media files with the Chrome browser plugin when casting a Chrome browser tab from my computer?
Is Xbox Series X compatible with BenQ projectors?
How can I update the Android TV dongle firmware?
Can I connect Chromecast, Amazon Fire Stick, Roku, or Apple TV to the HDMI port for BenQ Android TV dongle?
How do I check the MAC address of my Android TV dongle?
How to pair and unpair a Bluetooth accessory?
How can I confirm the system version for my Android TV and Android TV dongle?
How do I factory reset the Android TV dongle?
How can I remove installed apps?
How can I re-pair my Remote Control to the Android TV dongle if they become disconnected?
What can I do if my Android TV dongle's internal storage is nearly full?
There's no sound when I change audio to 5.1 channel or other sound settings on Android TV dongle. How can I fix that?
Why is the Android TV dongle unable to connect to Wi-Fi after a firmware update?
What is the maximum resolution supported by Chrome browser via the Andorid TV dongle?
What is the maximum resolution supported by the Android TV dongle when mirroring from Android and iOS devices?
How can I mirror iOS devices with the BenQ Android TV dongle?
How can I mirror Android devices with the BenQ Android TV dongle?
How do I install the Android TV dongle?
The picture is flickering very strongly when GameMaestro mode is activated. How can I fix it?
Can I get 1080p@120Hz refresh rate on PlayStation 5 (PS5) with a BenQ projector?
Several buttons on the Android TV dongle's remote control are not working when I connect it to other BenQ projectors. How can I fix that?
How can I avoid the DLP Link signal getting lost sync when watching the Blue-Ray 3D video?
How to resolve the message "Out of Range" or "No signal" displayed on a blank screen when connecting the projector to input source devices?
Apps sometimes quit unexpectedly on my Android TV and the system crashes to the home screen. How can I fix this?
Does the projector support Dolby TrueHD 7.1 format via ARC/eARC?
3D is not working on my projector. How can I fix it?
My projector can't detect HDR. How can I fix that?
What HDMI cable version is compatible with 4K HDR?
How do I clean my projector lens?
What is keystone correction?
How to replace the projector lamp and reset the lamp timer?
The projector gets hot in standby mode. How can I fix that?
I can hear sound, but the screen always goes blank when connecting my mobile device to the projector using a cable or adapter and trying to stream content from Netflix, Disney+, Hulu, and others. How can I fix this?
The projector does not detect 4K, how can I fix this?
How do I plug the SPDIF audio cable into the SPDIF connector?
Is there a projector that supports Blu-ray 3D movie viewing with Passive Polarized Glasses, like on my TV?
How can I fix the image curve that appears in the top part of the projected image?
What is the Maximum length of HDMI cable I can use?
How long is the suggested working time for models which light source is UHP lamp?
How should I choose a projection screen?
Can I change the projector lamp myself?
Which 3D glasses are recommended for BenQ projectors with 3D features?
Why does the projector not respond to any command when powering on or turning off?
Please don't place the projector in any of the following environments.
How to clean the lens?
The lamp is not on but the fan remains running, what is happening?
What is LAN Web Control?
Why I cannot use PointDraw on my ChromeBook?
Why is there slight scent of burning or plastic smell when using projectors？
Why the keystone value can not be saved after turning off the projector?
The eco mode is much darker than SmartEco mode. Is it normal?
Projection is rather blurry, what can I do?
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