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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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When the firmware and driver upgrade process has been completed on both the button and the host, there is a connection problem and the LED indicators on them blink. How can the problem be resolved?

04-07-2020

Please try the following:
1. Turn off the power of the host and the button, and then turn them on.
2. Resync the button to the host again by pressing the hardware buttons on them.

Applicable Models

WDC10

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