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A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
07-02-2020
USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth.
For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines.
For more details, please refer to the below white paper from Intel.
Applicable Models
RM6501K, RM5501K, RM8601K, RM6502K, RM5502K, RM7502K, CP8601K, RM8602K, CP6501K, RP8602, RP6502, RP7502, RM6503, RM7503, RM8603, RM6502S, RM7502S, RM8602S, RE6501, RE8601, RE9801, RE9801, RE7501, RP653K, RP750K, RP654K, RP860K, ST4301K , ST4302, ST5502, ST430K, ST5501K, ST5502, ST550K, ST6502, ST650K, ST8602, ST860K , IL430 , ST7502, ST750K , IL490 , IL550 , SL5502K, SL4302K, SL490 , SL8502K, SL6502K, SL6502K, SL550 , CS6501, CS8601, IL4301, IL5501
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