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PointWrite™ PW30U Touch Module
Inspiration, Collaboration with BenQ Interactive Touch Technology
Application
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How to replace the projector lamp and reset the lamp timer?
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
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Can I use split screen on other devices?
Specification
Why can't PointWrite driver be activated after installation?
The PointWrite driver will not be activated until it detects the camera module. After installing PointWrite driver, do not activate it until a camera module is connected to the computer. After the camera module is detected, PointWrite driver will be activated.
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Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan.
BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do.
If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.
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Can PointWrite module be applied to 3 sets of projectors side by side to create one larger screen?
No. PointWrite module supports 2 sets of projectors side by side at most.
How many pens does PointWrite support simultaneously?
PointWrite module supports up to 10 pens simultaneously.
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
Further Query
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video Learn more
How can I avoid the DLP Link signal getting lost sync when watching the Blue-Ray 3D video?
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How to replace the projector lamp and reset the lamp timer?
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Can I use split screen on other devices?