Application
Please enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn MoreSorry but no.
InstaShow can only be used in regions of the same Wi-Fi Area but Wi-Fi areas of the U.S. and Europe are different according to the regulation.
Learn More
Yes, you can.
No. InstaShow is pre-configured with a specific Wi-Fi Area setting to comply with local regional laws and channel frequencies, taking it to a country with different regulations can cause the wireless transmission to fail or become highly unstable. For guaranteed performance and legal compliance, it is always best to use the device within the region where it was purchased.
Learn MoreTo route audio to the display's speakers, you must manually switch your laptop’s Sound Output to InstaShow.
Windows:
Click the Speaker icon on the taskbar, click the Select a sound output icon (the arrow next to the volume bar), and choose InstaShow (or the name of your display).
macOS:
Open Control Center (top-right corner), click Sound, and select InstaShow as the output device.
Learn MoreYes, InstaShow is compliant with HDCP. When HDCP content is shared with InstaShow, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn MoreNo. InstaShow does not use any software or share PC's CPU resource. Therefore, InstaShow performs well regardless of the performance of your PC.
Learn More
Yes. BenQ InstaShow support Mac extended mode.
It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow.
Learn MoreYou just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn MoreThe maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
WDC15: 15 meters
Learn MoreFor WDC15, WDC25, VS25 we provide "auto smart hopping" mechanism. The Receiver will notify the button to do channel hoppoing when it found unstable wireless traffic. So we do not need "Wi-Fi Traffic" to do the measurement.
Learn MoreYes, but with following limitations
1. Projector MUST have stable over 5V 1.5A power output, 5V 2A is the best fit.
2. Do not connect any other Touch Accessories to the Receiver
Learn MoreThe Wi‑Fi SSID (network name) can contain spaces; however, the Wi‑Fi password cannot. Before proceeding with setup, please ensure that the password does not include any spaces.
Learn MoreSpecification
No, InstaShow series firmware designs do not include Apache Log4j or Java Script Log4j support.
Learn More5V/0.9A
Learn MoreNo, InstaShow does not support 3D content.
Learn MoreYes, BenQ InstaShow supports Windows extended mode.
Learn MoreNo, InstaShow Receiver receives and displays images from only one Button at a time.
Learn MoreExplanation
Please refer to the video:
Learn MoreWhen the LED indicator shows a STATIC GREEN, it is ready to present. Please press the Present Key to start presenting.
Please refer to the video:
Learn MoreFurther Query
Please try the following:
1. Turn off the power of the host and button, and then turn them on.
2. Resync. the Button to the Receiver again by pressing the hardware buttons on both of them.
Learn MoreThe problem is related to the fact that in the battery plan, most of the laptop components deactivate when not used for a certain time. Please follow below steps to fix this problem.
1. Adjust the power plan so that the USB does not deactivate while running on battery
2. Unplug and plug the Button
Learn More
The changes are related to Macbook design. The resolution can be defined by changing the display setting of the Macbook:
(1) When "Default Retina Display" is selected, it will follow Macbook native resolution.
(2) When "BenQ InstaShow" is selected, it follows the native resolution of the connected display.
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn MorePlease press the "Mode Key" 1 time to change the mode to "Video Mode" on screen.
Learn MorePlease check for characters that are easily confused, such as the uppercase letter “I” and the number “1,” the lowercase letter “l” and the number “1,” as well as the uppercase “O,” lowercase “o,” and the number “0.” Refer to the pictures below.
Please refer to the video:
Learn MoreWhen the LED indicator shows a STATIC GREEN, it is ready to present. Please press the Present Key to start presenting.
Please refer to the video:
Learn MorePlease enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn MoreSorry but no.
InstaShow can only be used in regions of the same Wi-Fi Area but Wi-Fi areas of the U.S. and Europe are different according to the regulation.
Learn More
Yes, you can.
No. InstaShow is pre-configured with a specific Wi-Fi Area setting to comply with local regional laws and channel frequencies, taking it to a country with different regulations can cause the wireless transmission to fail or become highly unstable. For guaranteed performance and legal compliance, it is always best to use the device within the region where it was purchased.
Learn MoreTo route audio to the display's speakers, you must manually switch your laptop’s Sound Output to InstaShow.
Windows:
Click the Speaker icon on the taskbar, click the Select a sound output icon (the arrow next to the volume bar), and choose InstaShow (or the name of your display).
macOS:
Open Control Center (top-right corner), click Sound, and select InstaShow as the output device.
Learn MoreYes, InstaShow is compliant with HDCP. When HDCP content is shared with InstaShow, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn MoreNo. InstaShow does not use any software or share PC's CPU resource. Therefore, InstaShow performs well regardless of the performance of your PC.
Learn More
Yes. BenQ InstaShow support Mac extended mode.
It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow.
Learn MoreYou just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn MoreThe maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
WDC15: 15 meters
Learn MoreFor WDC15, WDC25, VS25 we provide "auto smart hopping" mechanism. The Receiver will notify the button to do channel hoppoing when it found unstable wireless traffic. So we do not need "Wi-Fi Traffic" to do the measurement.
Learn MoreYes, but with following limitations
1. Projector MUST have stable over 5V 1.5A power output, 5V 2A is the best fit.
2. Do not connect any other Touch Accessories to the Receiver
Learn MoreThe Wi‑Fi SSID (network name) can contain spaces; however, the Wi‑Fi password cannot. Before proceeding with setup, please ensure that the password does not include any spaces.
Learn More