This chapter describes the basic display operations.

BenQ recommends binding smart displays to AMS for more convenient and secure access to the display, user profiles, and data. When AMS is enabled, users can log in to access smart signage features as well as their local and cloud-based files and folders. For details, see Binding the display to AMS.

1. Tap the user account icon on the bottom left corner of the screen.
2. Tap Log out.

After logging into the smart signage, users will have access to their own Home screen. Users can personalize this screen by changing their wallpaper, adding their preferred app shortcuts and widgets, and customizing the layout to match their workflow.

1. Sidebar (System toolbar)
2. Page navigation
3. Taskbar
4. User account
5. App dock
6. Connections and settings
7. Apps, widgets, and bookmarks
8. Volume controls
9. Network connection status
10. Notifications

1. Tap the user account icon at the bottom left corner of the screen.

2. Tap Personal Settings → Wallpaper Settings.

3. Select a wallpaper image.

4. (Optional) Edit the image.

5. Tap Save copy.

There are two methods to perform this step:

There are two methods to perform this step:

There are two ways to open sidebar menu:
• Mouse: Use your mouse to click on the bars at the left or right sides of the screen.
• Remote control: Press the Sidebar button  . For details, see Remote control.

1. Open the Settings menu.
2. Tap Advanced.
3. Enable System Sidebar.

Users who fail to enable BenQ services during the BenQ Launcher setup will get the default Google user interface. They will not have access to the BenQ device and user management platforms as well as the sidebar and custom smart signage settings.

1. Back
2. Home
3. Recent apps

To enable BenQ services, users must reset the display to its factory settings and then set up the BenQ Launcher. For details, see the following topics:

• Performing a factory reset
• Setting up BenQ Launcher

The smart signage has several ports that can be used to input and output data and media.

• Video connection
• Audio connection
• Device Management (RS232)
• USB connection

Use either method below to establish your audio connection

Connect the management console using the RS-232 port on the bottom panel. This connection allows administrators to configure the BenQ display settings with their laptop or local management console.

Connect your USB devices to the USB 2.0 ports on the bottom panel.

1. Power button
2. Play button
3. Previous button
4. Stop button
5. Connection button
6. Home button
7. Menu button
8. Direction buttons
9. All apps button
10. Mute button
11. Freeze screen button
12. Number buttons
13. Screenshot button
14. Blank screen button
    The behavior of the blank screen button can be configured in the Display settings menu. For details, see Configuring the remote control blank screen setting.
15. Volume down button
16. Volume up button
17. Custom button
    Opens the designated app. Default app is InstaShare 2.
18. OK button
19. Picture mode button
20. Return button
21. Sidebar button
22. Pause button
23. Next button
24. Status LED

1. Open the remote control battery cover.
2. Insert the batteries, ensuring the positive and negative ends are facing in the correct direction.
3. Put the cover back on.

• Keep the remote control cool and dry at all times. Prolonged exposure to direct heat and humidity may cause it to malfunction.

The following guidelines are only applicable when using the IR sensor.

• Keep the IR sensor away from direct sunlight or a strong light source as this may disrupt the remote control signal. Adjust the room lighting or the placement of the display to ensure proper communication with the IR sensor.
• The maximum remote control distance is 4 m (13.12 ft) from the IR sensor.
• The remote control must be within the horizontal range of 60 degrees and the vertical range of 30 degrees to ensure proper transmission to the IR sensor.