BenQ offers a Professional Panel Guarantee that ensures no clear pixel defects on your purchased professional monitor. The Guarantee period is eligible the first 6 months after purchase, please find more information about the pixel policy in our warranty details.
While BenQ is an authorized Google Workspace reseller and provider, certain issues and concerns related to Google Workspace can only be addressed directly by Google and not indirectly by BenQ. As a side note, please keep in mind that Google Workspace is still often referred to as G Suite, and the names are interchangeable for the purpose of customer service.
We at BenQ strive to offer you the best products and services possible, and welcome all inquiries. But, in the interest of honesty and full disclosure, many aspects of Google Workspace are beyond our direct control to affect. Examples of these include app and component installation issues, as Google Workspace comprises many elements developed by Google and other parties, but not by BenQ. Google Workspace performance also falls outside of our ability to control or influence. Therefore, concerns about installation and performance should be shared with Google.
BenQ can’t be held responsible for any third party misuse of Google Workspace, or any malfunction, failure, or damage resulting from the use of Google Workspace or any of its constituent components, or the installation of Google Workspace and its elements.
The full Google Workspace terms of service are available here, and we highly recommend you read them: https://workspace.google.com/terms/service-terms/
Thanks and best regards,