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BenQ CEE Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Are there any monitors currently on the market that are incompatible with DP1310?

03-11-2025

Below are three mainstream monitors that have known compatibility issues with DP1310:

  • Dell G3223Q-3Y: When in use with DP1310, if the resolution drops below 2560 x 1440 at 144Hz, there is a chance the screen may become blurry. However, other resolutions do not have any known issues. 
  • Samsung S32BG850NC: The monitor does not support HDMI 2.0, so when you use it, please make sure the monitor and the DP1310 are set to the HDMI 1.4 protocol. 
  • Samsung Odyssey G80SD: On rare occasions, there might be a black screen when switching between USB-C and HDMI IN input sources due to a different 4K refresh rate. In order to fix the issue, the monitor will need to adjust the refresh rate to 60Hz to avoid the issue.

Applicable Models

USB-C Hybrid Dock

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