How to setup BenQ display Pilot 2 on MacOS and prevent issues where it doesn't work

11-26-2025

For more information, refer to the video link below

1. Ensure the video cable is directly connected to your PC and the monitor

    without using a docking station. For Mac devices with M-series chips, some

    cannot sync with BenQ monitors via HDMI, so it’s recommended to use a

    Thunderbolt 3/4 (USB-C) or USB-C to DisplayPort cable when using Display

    Pilot/Display Pilot 2.

2. Ensure the DDC/CI in the monitor’s menu is enabled.

3. Double-click the .dmg file and Drag and Drop the icon of Display Pilot 2 to

    Applications for the installation.

4. Disable Anti-Virus software before Display Pilot 2 installation.

5. Turn on Control Permissions for Display Pilot 2 in Privacy & Security in Accessibility and restart the Mac (Mac OS needed) .

Applicable Models

Display Pilot 2, EW2790U, EW3290U, MA270U, MA320U, PD2506Q, PD2705Q, PD2705U, PD2705UA, PD2706QN, PD2706U, PD2706UA, PD2725U, PD2730S, PD2770U, PD3205U, PD3205UA, PD3220U, PD3225U, PD3226G, PD3420Q, PV3200U, RD240Q, RD280U, RD280UA, RD280UG, RD320U, RD320UA

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