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If your monitor's calibrator is not functioning, there are a few steps you can take to troubleshoot the issue:
Check for Obstructions: Ensure that the calibrator, located at the top of the monitor, is not covered or obstructed by any objects.
Reset the Monitor: If the calibrator is clear, try resetting your monitor. This can often resolve minor issues. (Go to OSD menu > System > Reset All > Yes)
Recheck the calibrator: After resetting, check if the calibrator is now functioning properly.
By following these steps, you can help ensure your monitor's calibrator operates effectively. If issues persist, please reach out to our customer support for further assistance.
