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Summer Deals at the BenQ Shop! July 21st - August 31st, 2025

I can hear sound, but the screen always goes blank when connecting my mobile device to the projector using a cable or adapter and trying to stream content from Netflix, Disney+, Hulu, and others. How can I fix this?

08-02-2022

The issue is likely caused by a cable or adapter that doesn't support HDCP. Please use a connection that supports HDCP to resolve this issue.

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