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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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How can I check internet connection quality through the BenQ User Dashboard on my Android TV?

11-24-2023

Please watch the instructional video below to learn how to check internet connection quality through the BenQ User Dashboard on your BenQ Android TV:

If the signal strength of your wireless network is below -70 dBm or your internet speed is slower than 7.5Mbps, it is suggested to switch your network to 5GHz from 2.4GHz, move your wireless router to a better position for signal improvement, or switch to a Wi-Fi channel which is less congested for better signal strength and internet speed as needed for streaming 4K 30Hz or even 1080p 30Hz videos.

Applicable Models

QS02, TK860i, V5000i, W2710i, W4000i, GP100, GV31, X300G

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