When an Apple MacBook Pro 2017 is connected to the USB-C port of the monitor, only the 30 HZ refresh rate is available and other options are greyed out. Why?

09-19-2018


Please open the OSD menu and go to System > USB > USB-C Configuration > WQHD@100Hz + USB 2.0 to setup the monitor and resolve this problem.

Search for questions
/content/b2c/en-eu/support/downloads-faq/faq/product/explanation/monitor-faq-k-00016/jcr:content/faqpar/faqsearch /content/b2c/en-eu/support/downloads-faq/faq/product/explanation/monitor-faq-k-00016 /content/b2c/en-eu/support/downloads-faq/faq false https://www.benq.eu/en-eu/support/downloads-faq/faq/product/explanation/monitor-faq-k-00016/_jcr_content/faqpar/faqsearch.faqsubfilter.json All Search
No related FAQ
TOP