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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices?

06-12-2023

This is part of product design. You need to use a USB upstream cable (USB-B to USB-A) or a USB-C cable to connect the monitor and a PC/laptop, and then the monitor will supply power for USB devices.

Applicable Models

BL2581T, BL2420PT , PD2700Q, PD2725U, PD3200U, PD3200Q , PD3220U, PD3420Q, SW240, SW2700PT, SW270C, SW271C, SW321C

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