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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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What can I do if ideaCam can not be fixed on the top of the monitor?

03-31-2023

Makes sure the rack is firmly attached on top of the monitor, if the rack is not firmly attached, you can use the knob on the right-hand side to tighten up the grip. 
 

Note: ideaCam only supports monitor with thickness from 1cm~7.5cm.

Applicable Models

ideaCam S1 Plus, ideaCam S1 Pro

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