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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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I cannot double-tap or scroll through BenQ Smart Control. How can I fix it?

02-05-2024

Please follow the steps below to fix the BenQ Smart Control Issue.

STEP 1
Follow the instructions attached to update Android TV system to Android TV 12
See attachment.

 

STEP 2
Go to Apps Manager 

 

STEP 3

Click InstaShare

 

STEP 4
Click Install

 

STEP 5
Click Update

 

STEP 6
Click Done

 

STEP 7
Go to Wireless Projection

 

STEP 8
Restart the projector

Applicable Models

GP500, GS50, GV11, GV30, TH685i , TK700STi, TK850i, V7000i, V7050i, W1800i, W2700i, X1300i, X3000i

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