Beamers / Projectoren / Gaming Beamers / X3100i / Q&A

4K HDR 4LED Flagship Console Gamingprojector | X3100i


  • 3300 ANSI lumen, 100% DCI-P3 CinematicColor en HDR-PRO

  • De verticale lensverstelling van 40%-60% en de zoomfunctie tot 1,3x geeft een grote flexibiliteit bij de installatie

  • Ondersteuning van eARC en S/PDF ondersteunt 7.1-kanaals en Dolby Atmos audio

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  • What devices does GS2 support for wireless projection?
  • Can I use GS2 to watch Netflix?
  • Can I install any apps on GS2? How?
  • Can I control GS2 with a mobile phone?
  • Can I connect GS2 to any game consoles?
  • Besides wireless projection, can GS2 project using other cables?
  • Can I use GS2 as a bluetooth speaker? Or, can GS2 connect to blutooth speakers or headphones?
  • How to have a smooth wireless casting experience with GS2?
  • Can GS2 do the wireless projection in the wifi-less environment?
  • What makes GS2 a projector for children? Is there a GS2 product video?
  • Can I use X3100i to play games?
  • Yes, definitely!

    X3100i is our top choices for console gamers looking to fully immerse in open world games. Our X3100i is specially designed for gamers to see true to life authentic landscapes in 4K resolution as well as hear the distinct actions from all around with virtual surround sound. Aiming to provide the most realistic in-game experience,  X500i expands and blends the boundaries of your games with play settings such as your living room or game cave.

  • Can I connect X3100i to any game consoles?
  • Yes. You can connect X3100i to Switch, PS5, PS4 and Xbox using an HDMI cable.

  • How much is the input lag of X3100i?
  • The input lag is 4.2ms@240Hz (1080p), 8.3ms@120Hz (1080p), and 16.67ms@60Hz (4K)

  • If I enable the keystone function in X3100i, will the input lag be impacted?
  • Since image processing is required for the keystone function, input lag will be slightly longer* but not affecting the smoothness in games when the keystone is enabled.

    *Latency will hardly be noticeable with keystone function enabled, as lag time merely increase no more than 1 frame (increase 16ms at 4K@60Hz, increase 8ms at 1080@120Hz, increase 4ms at 1080p@240Hz). 

  • How to choose the best game mode on X3100i?
  • You can select a preferred mode among FPS, RPG, SPG.

    • FPS (First-Person Shooting): Enhances detail viewing experience by revealing all the enemies hidden in dark shadows, and provides surrounding sound to hear the distant footsteps and gunshot and recognize from which direction they're attacking from.

    • RPG (Role-Playing): Provides life-like CinematicColor and deep and powerful cinema sound as if your're in a film-like and role-playing game world.

    • SPG (Sports): Provides true colors and live vocal sound to fully enjoy a live broadcast sports game.

    • RCG (Car Race) : Realistic, fast motion with highlighted engine and road sounds.

  • Auto Color Calibration in X3100i can be supported under which picture modes?
  • Auto Color Calibration can be supported when you switch to any of the following picture modes: Living Room / Game (FPS, RPG, SPG)  / Sports / Cinema / DCI-P3 / (3D) / (HDR10) / (HDR Game) / (HLG) / User.

  • Can Auto Color Calibration in X3100i be supported under which picture modes?
  • Yes, the Auto Color Calibration can be supported when you switch to any of the following picture modes: 

    Living Room / Game (FPS, RPG, SPG)  / Sports / Cinema / DCI-P3 / (3D) / (HDR10) / (HDR Game) / (HLG) / User.

  • What 3D effects or modes does X3100i support?
  • The current firmware version only supports 3D Frame Sequential (PC) and Frame Packing (Blu-ray), the side by side 3D and Top & Bottom 3D are not supported yet. 

    Please notice that the new firmware which supports streaming 3D formats will be released later. If you have any questions please contact with BenQ service center.

  • Can I watch Netflix on X3100i using the Android TV dongle (QS02)?
  • You can directly open and enjoy Netflix via the Android TV dongle (QS02). The QS02 comes pre-installed with Netflix and streaming support for 4K content, which you can also browse through and control via the Android remote or projector remote.

  • What’s the current Android TV operating system in X3100i? How should I update to the next version once it is available?
  • The current Android TV operating system is 11.0. It's an over-the-air update when connected to the Internet once a new version is available. Please click the system notification on the home screen for OTA update and plug in the power supply during the update. 

  • What USB drive formats are supported by the X3100i Android TV dongle (QS02)?
  • The Android dongle (QS02) supports the FAT32 and NTFS USB drive formats.

  • What streaming apps are available on the X3100i Android TV dongle (QS02)?
  • There are tons of the latest hit streaming apps, including Netflix, Disney+, Prime Video, Apple TV, HBO Max, YouTube, YouTube Music, Spotify, etc. You can download them from the Google Play Store.

  • What USB drive formats are supported by the X3100i Android TV dongle (QS02)?
  • The Android dongle (QS02) supports the FAT32 and NTFS USB drive formats.

  • Can I control X3100i through voice using Google Assistant?
  • Yes. Google Assistant can be used to access apps in areas where they're available. X3100i comes with a Bluetooth remote control. Make sure the remote control is connected to X3100i via Bluetooth, and then hold the mic button on the remote control to start a voice search.

  • Can I AirPlay / Google Cast on X3100i?
  • Yes. Once your iOS / Android device is connected to the same Wi-Fi as X3100i you can enable AirPlay / Google Cast.

  • How to cast & mirror my devices to X3100i projector?
  • Yes, you can cast & mirror your device to BenQ gaming projector, please follow the instructions below.

    For iOS/macOS  devices:

    1. Select the "Apps" category

    2. Find and select "Wireless Projection"

    3. Follow the on-screen instructions

    4. Connect to the same Wi-Fi network

    5. Cast/mirror your iOS device via AirPlay

     

    For Android devices:

    1. Stay on the ATV Home Screen

    2. Select “Settings”

    3. Connect to the same Wi-Fi network

    4. Download the Google Home app from the Google Play Store

    5. Cast/mirror your Android device by selecting "Settings/Connected Devices/Connection Preferences/Cast/

    Select your Device"

    6. Complete casting

     

    For more details, please refer to the link: https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html

     

  • Can I use AirPods with the X3100i Android TV dongle?
  • Yes, you can use AirPods with the Android TV dongle. Please click and follow the instructions below.

    1. Put both AirPods in the charging case and make sure that both AirPods are charging.

    2. Open the lid of the AirPods case, press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.

    3. Click "Setting" on your projector and make sure that Bluetooth is enabled, then click " Remotes & Accessories" to add accessories to connect the AirPods. 

     

    NOTE: 

    • There might be latency with Bluetooth that causes some audio lag when watching movies. 

    • You can only connect ONE Bluetooth device at a time. If you are using different Bluetooth devices, please pair again. 

  • Does the projector support Bluetooth or Wi-Fi speakers?
  • No, the projector does not have the capability to transmit audio via Bluetooth or Wi-Fi. We recommend connecting your speaker directly to your playback device or connecting the projector to an audio system via ARC/eARC for improved audio quality and to avoid latency issues associated with wireless transmission. 

  • Does the projector support HDMI Audio Return Channel (eARC)? How do you enable this function?
  • The X3100i console gaming projector supports ARC and eARC in HDMI-2 port. Please follow the instructions below to enable the ARC/eARC function on the projector from the OSD menu.

    1. Please first manually turn on ARC: SYSTEM SETUP: Projector MenuAudioAudio Output → switch to Audio Return+

    2. Next, change output format to your preferred format: SYSTEM SETUP: Projector MenuAudioAudio Output Format → switch to RAW+/LPCM

    *To learn more about how ARC/eARC works, please refer to:

    https://www.benq.com/en-us/knowledge-center/knowledge/

  • Can I use X3100i to play PVP (player versus player) games or rhythm games?
  • Yes. The input lag of X3100i is as low as 4.2ms@240Hz per frame, making it suitable for a variety of games. For PVP (player versus player) games or rhythm games, enjoy the best gaming experience in 4K resolution and 100"+ big screen.

  • Why does X3100i with the 4K DLP Technology produce a slight high frequency noise?
  • In order to create smooth 4K resolution images, True 4K DLP Technology utilizes high speed pixel displacement and the superimposition of pixels to produce the 8.3 million pixels seen by the viewer. An end result of this process is a degree of vibration that may results in a slight or unnoticeable high-frequency noise.

    To learn more about 4K DLP Technology, please refer to the link: https://www.benq.com/en-us/knowledge-center/knowledge/true-4k-uhd-home-projector.html

  • Why is BenQ X3100i Gaming Projector’s 4K resolution a True 4K?
  • True 4K UHD must deliver 8.3 million pixels on the screen. Please read on to learn more about this topic.

    According to criteria set by the CTA (Consumers Technology Association), 4K UHD must deliver 8.3 million pixels on the screen in order to be considered True 4K resolution. By harnessing the most advanced DLP 0.47” DMD (Digital Micromirror Device), our projectors utilize millions of micromirrors with quick adjustment speeds, as well as the advanced image processing capabilities of the DLP 4K UHD chipset to achieve CTA’s 4K UHD specifications (8.3 million distinct pixels for each frame), resulting in four times the resolution of Full HD 1080p.

  • What is DLP 4K UHD Technology?
  • DLP 4K UHD Technology is Texas Instruments’ pixel-shifting technology. Please read on to learn more about this topic.

    DLP 4K UHD Technology is used by projectors to achieve True 4K's 8.3 million pixels regardless of the number of native pixels their DMD chip has. It not only can help double the 2716 x 1528 pixels of a 0.66” DMD, but can also quadruple the 1920 x 1080 pixels of a 0.47” DMD to create the 8.3 million pixels of True 4K at a lightning fast pixel-shifting speed.

  • What type of 4K HDR signal is compatible with the projector?
  • The compatible resolutions is 3840 x 2016 in pixels at 24/25/30/50/60 (Hz). Please read on to learn more about this topic.

    To automatically detect HDR content, please make sure your 4K player is sending a compatible 4K HDR signal to the projector.

    1. Compatible resolutions: 4K x 2K (3840 x 2016 in pixels) at 24/25/30/50/60 (Hz).

    2. Compatible HDR signals: 

    • 4K/60p (60 Hz) 4:4:4 supports up to 8bits

    • 4K/60p (60 Hz) 4:2:2 supports up to 12bits

    • 4K/60p (60 Hz) 4:2:0 supports up to 12bits

    • 4K/24p (24 Hz) 4:4:4 supports up to 12bits

    • 4K/24p (24 Hz) 4:2:2 supports up to 12bits

    • 4K/24p (24 Hz) 4:2:0 supports up to 12bits

  • Do I need to replace the LED lamp of the X3100i projector?
  • There is no need to replace it during the normal usage lifetime of the projector. Because the projector uses an LED light source instead of a lamp, it can last for about 20,000~30,000 hours so there is no need to change it during the normal usage lifetime of the projector. If you want to change the lamp, please notice that LED replacement is not user-serviceable, please contact the service center to replace it.

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