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Plug & Play Mobile Device Compatible Wireless Presentation Device | InstaShow® WDC20

Relentless Innovation. Flawless Presentation InstaShow® Plug & Play – Instant Wireless Meeting Solution

Application

How to turn on "Split Screen," one of the key features of InstaShow S (WDC20)?
Is "Touch Back" compatible with Mac OS as well as Windows?
1) "Touch Back" supports multi-touch on Windows only. BenQ recommends using "Touch Back" on Powerpoint (Windows).
2) "Touch Back" supports single-touch on OS only. BenQ recommends using "Touch Back" on Keynote (MacOS).

*actual application will vary per software version
How could I do a wireless presentation from an Android Phone with InstaShow S?
For steps to do a wireless presentation from an Android Phone with InstaShow S, please refer to the tutorial video.
Learn more
How to update the Host firmware via OTA?
How to pair a Button with a Host?
For steps to pair a Button with a Host, please refer to the tutorial video.
Learn more
How to pair a Button with a Host via Web Control?
For steps to pair a Button with a Host via Web Control, please refer to the tutorial video.
Learn more
What HDMI version does InstaShow/InstaShow S Button use?
HDMI 1.4b
Do I have to install any software in advance in order to use InstaShow/InstaShow S?
No, no need to install any software. True plug and play.
How to check the Wi-Fi Area setting of InstaShow Host?
How can I do wireless presentation with the WDC20 from an iPhone while browsing the internet?
We have a special tutorial video explaining how to do this. Please refer to the below:
Learn more
Does touch back support multiple Windows-based PCs simultaneously?
Touch back works in split screen. However, only one PC can be controlled with touch back at any given time. The touch back function only works with the selected split screen.
How can I tell which laptop is controlled by my USB mouse?
When connecting a USB mouse to the Host, the whole screen can be controlled. That USB mouse can control the selected split screen.
How do I control my presentation with the InstaShow S?
Can I use "Touch Back" on an interactive flat panel?
Can I use InstaShow/InstaShow S for 10-12 hours per day?
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?
Is InstaShow/InstaShow S compliant with HDCP?
What is the minimum internet connection bandwidth required for a smooth connection between the Host and the Button?
When will the Host enter network standby mode?
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?
Does BenQ InstaShow/InstaShow S support Mac extended mode?
What is the maximum length of HDMI cable to use on InstaShow ?
Do I need to do anything when passing InstaShow button to another user?
Can I use "Touch Back" when a touch-sensor is attached to my projector?
Can my mobile access the internet when connected to Host?
Is a periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if a periodical restart is not performed?
What is the maximum workable distance between the button and the Host?
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn more

Specification

Will "Touch Back" work with "Split Screen" mode on?
Can I use "Split Screen" on other devices?
What is the highest resoluton of InstaShow S (WDC20)?
Highest output 4K 30p ; highest input 1080p 60p (compatible up to 4K)
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Is InstaShow S (WDC20) compatible with other meeting systems, such as CISCO SX10/SX20 and Polycom group 500?
Yes, WDC20 is compatible with CISCO SX10/SX20 and Polycom group 500. You will save a lot of budget by using WDC20.
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Is InstaShow S compatible with USB 3.0?
Yes.
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Is InstaShow/InstaShow S compatible with USB Type-C connection on both Mac and Windows PC?
Yes, with a converter cable. (USB Type-C to HDMI)
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What is the default RX output resolution?
Does the InstaShow series include Apache Log4j or Java Script Log4j support in its firmware design?
Can I hide Host's SSID on the screen?
Does InstaShow/InstaShow S support 3D content?
Does BenQ InstaShow/InstaShow S support Windows extended mode?
InstaShow has an outstanding Video/Presentation Mode. Does InstaShow S also have this feature?
On "Split Screen" mode, if there are more than one participants doing video mirror, can all the other split screens play video and audio?
On InstaShow, which file formats can be used for uploading images as custom backgrounds for the guide screen and for display in idle mode (as a screensaver)?

Further Query

How can I make sure whether it is safe when the device in use is hot?
The approved environment temperature range for InstaShow/ InstaShow S in operation is 0~40 °C. The upper temperature limit of InstaShow/ InstaShow S TX and RX ambient is 95 °C.
When the environment temperature is 40 °C, the measured temperature of WDC10 RX should be under 63 °C and that of InstaShow/ InstaShow S TX should be under 51.2°C, according to the regulation compliance. Please refer to the user manual for the suggested temperature range for safe use.
How to fix the screen that turns grey in sleep mode when displaying images through InstaShow/InstaShow S and projector?
Yes, it is normal. Laptop will stop HDMI output when it is in sleep mode. Please wake the laptop up and the image will be displayed on screen again.
How to fix the screen that shows "HDMI Searching" when it's displaying laptop's image through InstaShow/InstaShow S?
Please check if the display of laptop has been set to "Extend screen" or "Duplicate screen".
There is a message which says "Invalid system time" on the standby page. How do I remove it?
Please connect the host to the network with an RJ45 cable. The host will then update with the local time and the message will disappear.
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Touch gestures are not correctly presented on my display. How can I fix this issue?
You can fix this problem via the Screen Scale setting in Web Management. To adjust Screen Scale settings, please click the Adjustment button, then use the toggle buttons to scale the video to fit the screen.
The button is unstable or not waking up if the laptop goes into sleep mode. How could I do to fix it?
Why does Wi-Fi connection speed drop significantly during tests when mirroring?
How can I make the idle screen or guide screen stay displayed?
How to change the resolution of Macbook when connected with InstaShow?
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
How to turn on "Split Screen," one of the key features of InstaShow S (WDC20)?
Is "Touch Back" compatible with Mac OS as well as Windows?
1) "Touch Back" supports multi-touch on Windows only. BenQ recommends using "Touch Back" on Powerpoint (Windows).
2) "Touch Back" supports single-touch on OS only. BenQ recommends using "Touch Back" on Keynote (MacOS).

*actual application will vary per software version
How could I do a wireless presentation from an Android Phone with InstaShow S?
For steps to do a wireless presentation from an Android Phone with InstaShow S, please refer to the tutorial video.
Learn more
How to update the Host firmware via OTA?
How to pair a Button with a Host?
For steps to pair a Button with a Host, please refer to the tutorial video.
Learn more
How to pair a Button with a Host via Web Control?
For steps to pair a Button with a Host via Web Control, please refer to the tutorial video.
Learn more
What HDMI version does InstaShow/InstaShow S Button use?
HDMI 1.4b
Do I have to install any software in advance in order to use InstaShow/InstaShow S?
No, no need to install any software. True plug and play.
How to check the Wi-Fi Area setting of InstaShow Host?
How can I do wireless presentation with the WDC20 from an iPhone while browsing the internet?
We have a special tutorial video explaining how to do this. Please refer to the below:
Learn more
Does touch back support multiple Windows-based PCs simultaneously?
Touch back works in split screen. However, only one PC can be controlled with touch back at any given time. The touch back function only works with the selected split screen.
How can I tell which laptop is controlled by my USB mouse?
When connecting a USB mouse to the Host, the whole screen can be controlled. That USB mouse can control the selected split screen.
How do I control my presentation with the InstaShow S?
Can I use "Touch Back" on an interactive flat panel?
Can I use InstaShow/InstaShow S for 10-12 hours per day?
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?
Is InstaShow/InstaShow S compliant with HDCP?
What is the minimum internet connection bandwidth required for a smooth connection between the Host and the Button?
When will the Host enter network standby mode?
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?
Does BenQ InstaShow/InstaShow S support Mac extended mode?
What is the maximum length of HDMI cable to use on InstaShow ?
Do I need to do anything when passing InstaShow button to another user?
Can I use "Touch Back" when a touch-sensor is attached to my projector?
Can my mobile access the internet when connected to Host?
Is a periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if a periodical restart is not performed?
What is the maximum workable distance between the button and the Host?
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn more