How to fix the strange display output resolution when the laptop is in clone mode?

04-07-2020

Please follow below steps to solve the issue:
(1) Enter "Advance Setting" page in RX Web Management.
(2) In "EDID Management" row, select "Off".
(3) Trigger reset pin at the bottom of TX button to restore to the default EDID. The Host will stop using SmartEDID function to configure EDID of laptop.

Applicable Models

WDC10, WDC10C

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