Application
The projector LAN port is for network use only. We suggest you use the USB Wi-Fi dongle included in the projector packaging to update Windows and for wireless projection.
Learn moreSpecification
The maximum distance supported by the wired remote control is 10 meters.
Learn moreExplanation
EH620 is designed with a dual system, Windows and TI system, which would take longer time to start up than a general projector.
Learn moreRegarding the CEC (Consumer Electronics Control) functionality on BenQ projectors. We understand your expectation for full bi-directional CEC support. However, after careful consideration of usage scenarios, we have designed our projector to limit CEC control to one-way communication.
This approach helps avoid unintended behaviors such as powering on all connected source devices simultaneously when the projector sends a CEC power-on command. In certain setups, this could cause user inconvenience or confusion. Additionally, it is important to note that not all source devices respond consistently to CEC commands—some may ignore power-on signals altogether.
We truly appreciate your understanding, and we will continue to work on the possible implementation of bi-directional CEC features in future updates and models. Should you have any further questions or suggestions, please feel free to reach out.
Further Query
The maximum distance supported by the wired remote control is 10 meters.
Learn moreMiracast does not support 4-spilt screen mirroring. Please use Google Cast, AirPlay, or InstaShare if 4-spilt screen mirroring is required.
Learn morePlease check the following settings to correct this issue.
EH620 is designed with a dual system, Windows and TI system, which would take longer time to start up than a general projector.
Learn moreRegarding the CEC (Consumer Electronics Control) functionality on BenQ projectors. We understand your expectation for full bi-directional CEC support. However, after careful consideration of usage scenarios, we have designed our projector to limit CEC control to one-way communication.
This approach helps avoid unintended behaviors such as powering on all connected source devices simultaneously when the projector sends a CEC power-on command. In certain setups, this could cause user inconvenience or confusion. Additionally, it is important to note that not all source devices respond consistently to CEC commands—some may ignore power-on signals altogether.
We truly appreciate your understanding, and we will continue to work on the possible implementation of bi-directional CEC features in future updates and models. Should you have any further questions or suggestions, please feel free to reach out.
The projector LAN port is for network use only. We suggest you use the USB Wi-Fi dongle included in the projector packaging to update Windows and for wireless projection.
Learn more