TCO Product Policy

For all BenQ products certified with TCO Certified generation 10:
We offer at least 2 years of warranty included free of charge, plus additional years of extended warranty, so the total warranty is up to 5 years. An extended warranty is possible to purchase together with the product, for the maximum cost of 15% of MSRP per year. Once activated, the extended warranty period begins immediately following the end date of the product's standard warranty, under the same terms and conditions as BenQ's standard warranty unless otherwise stated. Extended warranty purchase options will become available on the BenQ product page at the time of the product's official launch, allowing you to purchase the product together with the extended warranty.

 

We offer the availability of free-of-charge, security and corrective software updates necessary to retain the initial functionality of the product for at least 5 years from the later date of when the product was sold by BenQ or when it was last manufactured. For software updates of generic operating systems developed by third-party vendors (e.g. Microsoft, Google, etc.), we instead ensure that, at the time of certification, the operating system vendor is committed to providing updates free of charge and that any announced minimum hardware requirements needed to continue receiving these updates are met.

Here is information on how to receive these updates.

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