Support

Spare Parts Information

Spare parts available for End Users:

  • Power Cord
  • Adapter
  • Remote Control

 

Spare Parts for Professional repairer:

All other spare parts used for internal repairs are available exclusively to authorized repair centers.
If you require a repair involving these components, please submit your request under contact us form.

 

Spare Parts Ordering Process:

1. Submit Product Information
    Please contact our Customer Care team using the contact us form and provide your product’s
    serial number, along with any relevant information such as observed symptoms, the part you
    believe is required, or a photo of the component.

 

2. Part Verification
    Our team will verify the correct part number for your device. Depending on the situation, we
    will either issue a direct price quotation or assist you in submitting an accessory request so that
    an authorized repair center can provide a quotation and complete the purchase.

 

3. Payment and Shipment
    A pro-forma invoice will be issued for the verified part. Upon receipt of payment, your order will be
    processed and the item will be shipped. 
    Please note that specific procedures may vary based on the authorized repair center fulfilling your
    order.

 

Guidelines and repair of spare parts:

For guidance on how to use or install your spare parts, you may: 

1. Check the User Manual: Please visit BenQ website to access the user manual for your device.
2. Contact Customer Care: If you need any technical assistance or troubleshooting, please contact
    our customer care team via our contact us form.

 

Spare parts available for End Users (EX series):

Model

Category

BenQ Part Number

Model

EX240N

Category

POWER CORD

BenQ Part Number

2G.LJ601.001

Model

EX251

Category

POWER CORD

BenQ Part Number

2G.LN904.001

Model

EX2710Q

Category

POWER CORD

BenQ Part Number

2G.LK401.001

Model

EX2710Q

Category

POWER CORD

BenQ Part Number

2G.LK404.001

Model

EX2710Q

Category

POWER CORD

BenQ Part Number

2G.LK406.001

Model

EX2710Q

Category

ADAPTER

BenQ Part Number

2J.LK401.002

Model

EX2710Q

Category

ADAPTER

BenQ Part Number

2J.LK401.001

Model

EX271U

Category

POWER CORD

BenQ Part Number

2G.LJF02.001

Model

EX271U

Category

REMOTE CONTROL

BenQ Part Number

5J.LKH06.001

Model

EX271Q

Category

POWER CORD

BenQ Part Number

2G.LJF02.001

Model

EX271Q

Category

REMOTE CONTROL

BenQ Part Number

5J.LKH06.001

Model

EX3210U

Category

POWER CORD

BenQ Part Number

2G.LK901.001

Model

EX3210U

Category

ADAPTER

BenQ Part Number

2J.LKH01.004

Model

EX3210U

Category

ADAPTER

BenQ Part Number

2J.LKH01.003

Model

EX3210U

Category

ADAPTER

BenQ Part Number

2J.LKH01.002

Model

EX3210U

Category

ADAPTER

BenQ Part Number

2J.LKH01.001

Model

EX3210U

Category

REMOTE CONTROL

BenQ Part Number

5J.LKH06.001

Model

EX3210U

Category

REMOTE CONTROL

BenQ Part Number

5J.LK906.001

Model

EX321UX

Category

POWER CORD

BenQ Part Number

2G.LJF02.001

Model

EX321UX

Category

ADAPTER

BenQ Part Number

2J.LM701.001

Model

EX321UX

Category

REMOTE CONTROL

BenQ Part Number

5J.LKH06.001

Model

EX3410R

Category

ADAPTER

BenQ Part Number

2J.LK401.001

Model

EX3410R

Category

REMOTE CONTROL

BenQ Part Number

5J.LKK06.001

Model

EX3410R

Category

REMOTE CONTROL

BenQ Part Number

5J.LKK06.012

Model

EX2710U

Category

ADAPTER

BenQ Part Number

2J.LKT01.001

Model

EX271UZ

Category

POWER CORD

BenQ Part Number

2G.LND05.001

Model

EX271UZ

Category

REMOTE CONTROL

BenQ Part Number

5J.LP206.001

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