Admin or user accounts can be deleted from the IAM website. 

1. Enter BenQ IAM 

2. Select the profile icon

Please kindly check the following:

1. Make sure the client app/software is for InstaShare 2.

2. Make sure to enable the ports which are needed for InstaShare 2.

3. Make sure the client app/software and the host on BenQ display are connected to the same
    network.

4. When client app/software and the host on BenQ display are in different VLANs, make sure that the
    network of the school/enterprise supports inter-vLAN connection.

Yes, InstaShare 2 supports Miracast.

InstaShare 2 support 28 languages as listed below.

1. Go to https://ams.benq.com.

1. Go to https://ams.benq.com.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to use Agent Mode in DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to install Apps through DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to bind your display to DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to manage groups in DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to push OTA updates through DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to set a power schedule through DMS.

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

This video will guide you on how to create user accounts in IAM.

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

This video will guide you on how to manage user roles in IAM.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to bind your display to X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to push real-time messages from X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to schedule messages in X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to manage tags in X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to manage users in X-Sign Broadcast.

Please refer to the video below for detailed instructions for how to set up touch functionality in extended display mode.

BenQ Board customers should experience minimal impact from Google's end of support for their Android versions

Many companies including BenQ offer smart boards that come with older versions of the Android operating system—including Android 8 (Oreo) or Android 9 (Pie). With Google periodically ending support for older Android versions, many customers are concerned about the possibility of no longer receiving bug fixes and security updates and how this may impact the performance and security of their displays.

BenQ customers can rest assured knowing that Google’s move will have minimal impact on their user experience. BenQ Boards running Android use a highly customized version of the OS that includes convenient user-friendly features such as widgets, bookmarks, and other helpful apps. BenQ will continue supporting all Android versions, regardless of Google’s support, by rolling out firmware updates. These will include new features, bug fixes, and security and privacy patches for official apps.

To ensure a smooth user experience, BenQ strongly encourages our smart board customers to consistently install the latest firmware and app updates and to follow best practices for network security. In terms of cloud security, BenQ cloud services and databases are hosted on secure Amazon cloud servers and regularly audited as part of the AWS Compliance Programs.

Through the regular release of firmware updates, BenQ is committed to keeping our customers secure. This means you can continue using our smart boards in your classroom and offices without fear of losing support for years to come.

Check BenQ Security solutions

When YouTube video is played through an iPhone, it will turn to full screen automatically, this is a known behavior for iOS devices.

If you wish to install InstaShare 2 without the virtual sound driver (Instashare2Vad), please follow the steps in the video to install without it.

Please follow the step-by-step instructions in the video to change picture mode and open the website through DMS automation.

When YouTube video is played through an iPhone, it will turn to full screen automatically, this is a known behavior for iOS devices.

Admin or user accounts can be deleted from the IAM website. 

1. Enter BenQ IAM 

2. Select the profile icon

Please kindly check the following:

1. Make sure the client app/software is for InstaShare 2.

2. Make sure to enable the ports which are needed for InstaShare 2.

3. Make sure the client app/software and the host on BenQ display are connected to the same
    network.

4. When client app/software and the host on BenQ display are in different VLANs, make sure that the
    network of the school/enterprise supports inter-vLAN connection.

Yes, InstaShare 2 supports Miracast.

InstaShare 2 support 28 languages as listed below.

1. Go to https://ams.benq.com.

1. Go to https://ams.benq.com.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to use Agent Mode in DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to install Apps through DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to bind your display to DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to manage groups in DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to push OTA updates through DMS.

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

This video will guide you on how to set a power schedule through DMS.

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

This video will guide you on how to create user accounts in IAM.

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

This video will guide you on how to manage user roles in IAM.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to bind your display to X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to push real-time messages from X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to schedule messages in X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to manage tags in X-Sign Broadcast.

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

This video will guide you on how to manage users in X-Sign Broadcast.

Please refer to the video below for detailed instructions for how to set up touch functionality in extended display mode.

BenQ Board customers should experience minimal impact from Google's end of support for their Android versions

Many companies including BenQ offer smart boards that come with older versions of the Android operating system—including Android 8 (Oreo) or Android 9 (Pie). With Google periodically ending support for older Android versions, many customers are concerned about the possibility of no longer receiving bug fixes and security updates and how this may impact the performance and security of their displays.

BenQ customers can rest assured knowing that Google’s move will have minimal impact on their user experience. BenQ Boards running Android use a highly customized version of the OS that includes convenient user-friendly features such as widgets, bookmarks, and other helpful apps. BenQ will continue supporting all Android versions, regardless of Google’s support, by rolling out firmware updates. These will include new features, bug fixes, and security and privacy patches for official apps.

To ensure a smooth user experience, BenQ strongly encourages our smart board customers to consistently install the latest firmware and app updates and to follow best practices for network security. In terms of cloud security, BenQ cloud services and databases are hosted on secure Amazon cloud servers and regularly audited as part of the AWS Compliance Programs.

Through the regular release of firmware updates, BenQ is committed to keeping our customers secure. This means you can continue using our smart boards in your classroom and offices without fear of losing support for years to come.

Check BenQ Security solutions

When YouTube video is played through an iPhone, it will turn to full screen automatically, this is a known behavior for iOS devices.

If you wish to install InstaShare 2 without the virtual sound driver (Instashare2Vad), please follow the steps in the video to install without it.

Please follow the step-by-step instructions in the video to change picture mode and open the website through DMS automation.