Application
Specification
The maximum distance supported by the wired remote control is 10 meters.
Learn MoreYou can connect the USB mouse to the projector's USB-1 or USB-2 port and use it only when selecting BenQ Launcher as the source amongst the source list.
Learn MoreYou can only use wireless projection if you select BenQ Launcher as the source.
Learn MoreYes, you can install a third-party app from a USB Flash drive, but it' s not recommended as we cannot guarantee its compatibility with the projector.
Additionally, some apps require Google service (e.g. Skype), and therefore cannot run on the projector.
Explanation
Regarding the CEC (Consumer Electronics Control) functionality on BenQ projectors. We understand your expectation for full bi-directional CEC support. However, after careful consideration of usage scenarios, we have designed our projector to limit CEC control to one-way communication.
This approach helps avoid unintended behaviors such as powering on all connected source devices simultaneously when the projector sends a CEC power-on command. In certain setups, this could cause user inconvenience or confusion. Additionally, it is important to note that not all source devices respond consistently to CEC commands—some may ignore power-on signals altogether.
We truly appreciate your understanding, and we will continue to work on the possible implementation of bi-directional CEC features in future updates and models. Should you have any further questions or suggestions, please feel free to reach out.
High-brightness projectors are engineered to deliver exceptional luminance, making them ideal for environments with strong ambient light, such as large conference rooms, auditoriums, or outdoor settings.
Achieving this high brightness often involves technical trade-offs that can influence color reproduction.For users who are more sensitive to color accuracy, we recommend choosing the medium Lumens projectors with pure RGB color source and high color space such as our W4000i, W2720i and W5850, or you may provide us with the usage scenario and we’ll recommend the most suitable model for you.
We continuously strive to improve our products by integrating advanced technologies that enhance both brightness and color accuracy. Thank you for your understanding and continued trust in our products.
Learn MoreFurther Query
The maximum distance supported by the wired remote control is 10 meters.
Learn MoreYou can connect the USB mouse to the projector's USB-1 or USB-2 port and use it only when selecting BenQ Launcher as the source amongst the source list.
Learn MoreYou can only use wireless projection if you select BenQ Launcher as the source.
Learn MoreYes, you can install a third-party app from a USB Flash drive, but it' s not recommended as we cannot guarantee its compatibility with the projector.
Additionally, some apps require Google service (e.g. Skype), and therefore cannot run on the projector.
Please check the following settings to correct this issue.
If the projector model you have is BenQ GV1, GS2, or TK810, please follow the steps to fix the issue.
STEP 1
Connect the projector to the internet and follow the user manual to update the projector firmware to the latest firmware version
STEP 2
Click “App Store” on the home screen
STEP 3
Select and install “CCast”
If the projector model you have is BenQ E600/E800 series, please follow the steps to fix the issue.
STEP 1
Connect the projector to the internet and follow the user manual to update the projector firmware to the latest firmware version
STEP 2
Go to “All Apps” on the home screen, and select “BenQ Suggest”
STEP 3
Go to “Education” and select and install “Google Cast Patch”
Learn MorePlease try the below two ways to improve the situation:
Regarding the CEC (Consumer Electronics Control) functionality on BenQ projectors. We understand your expectation for full bi-directional CEC support. However, after careful consideration of usage scenarios, we have designed our projector to limit CEC control to one-way communication.
This approach helps avoid unintended behaviors such as powering on all connected source devices simultaneously when the projector sends a CEC power-on command. In certain setups, this could cause user inconvenience or confusion. Additionally, it is important to note that not all source devices respond consistently to CEC commands—some may ignore power-on signals altogether.
We truly appreciate your understanding, and we will continue to work on the possible implementation of bi-directional CEC features in future updates and models. Should you have any further questions or suggestions, please feel free to reach out.
High-brightness projectors are engineered to deliver exceptional luminance, making them ideal for environments with strong ambient light, such as large conference rooms, auditoriums, or outdoor settings.
Achieving this high brightness often involves technical trade-offs that can influence color reproduction.For users who are more sensitive to color accuracy, we recommend choosing the medium Lumens projectors with pure RGB color source and high color space such as our W4000i, W2720i and W5850, or you may provide us with the usage scenario and we’ll recommend the most suitable model for you.
We continuously strive to improve our products by integrating advanced technologies that enhance both brightness and color accuracy. Thank you for your understanding and continued trust in our products.
Learn More