product-img

55" 0.44 mm Razor-Thin Bezel Display | PL5502

Captivate audiences with truly immersive visual experiences

Application

How do I connect and start using DMS local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It’s an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will guide you to connect and start using DMS Local.
Learn more
Why can't a display be added into DMS Local?
Why can't the unit be turned on using DMS Local?
1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
Where can I find the log for X-Sign player 2.x in Windows?
Please follow the path below to find the log file:
(1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
(2) Select \BenQ\
(3) Select \cache\
(4) Select \crash\
(5) Select \data\
(6) Select \log\
(7) Select "XSign.env"
How can I manage X-Sign CMS by category and channel?
In X-Sign Manager, you can manage devices with hierarchical structures or play the same content on multiple devices remotely through different channels with ease.
Please refer to the tutorial video below for details.
Learn more
How can I set different roles and substitute admins for X-Sign CMS?
If you have several admins and would like them to manage different devices, please follow this tutorial to setup X-Sign CMS accordingly.
For example, Admin A can only manage certain devices and can't access devices assigned to Admin B. Please refer to the tutorial video below for details.

Learn more
How can I delete an account from IAM?
How do I setup and configure Active Directory (AD) integration with IAM?
Please refer to this video for a step-by-step tutorial:
Learn more

Further Query

A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?

How do I connect and start using DMS local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It’s an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will guide you to connect and start using DMS Local.
Learn more
Why can't a display be added into DMS Local?
Why can't the unit be turned on using DMS Local?
1. Ensure that WOL (Wake-on-LAN) setting is supported by this model and enabled on the display.
2. Ensure that the display is connected to the network via the LAN (RJ-45) port. Wake-on-LAN does not work over a Wi-Fi connection.
Where can I find the log for X-Sign player 2.x in Windows?
Please follow the path below to find the log file:
(1) Go to C:\Users\User name\AppData\Local\BenQ\XSignPlayer
(2) Select \BenQ\
(3) Select \cache\
(4) Select \crash\
(5) Select \data\
(6) Select \log\
(7) Select "XSign.env"
How can I manage X-Sign CMS by category and channel?
In X-Sign Manager, you can manage devices with hierarchical structures or play the same content on multiple devices remotely through different channels with ease.
Please refer to the tutorial video below for details.
Learn more
How can I set different roles and substitute admins for X-Sign CMS?
If you have several admins and would like them to manage different devices, please follow this tutorial to setup X-Sign CMS accordingly.
For example, Admin A can only manage certain devices and can't access devices assigned to Admin B. Please refer to the tutorial video below for details.

Learn more
How can I delete an account from IAM?
How do I setup and configure Active Directory (AD) integration with IAM?
Please refer to this video for a step-by-step tutorial:
Learn more