InstaShow Receiver and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Receiver.

Please enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.

Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".

Yes, InstaShow is compliant with HDCP. When HDCP content is shared with InstaShow, the HDCP content will be shown on the HDMI-compliant digital displays.

No. InstaShow does not use any software or share PC's CPU resource. Therefore, InstaShow performs well regardless of the performance of your PC.

Yes. BenQ InstaShow support Mac extended mode.  

Yes, you can.

It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow.

You can use "Touch Back" on an interactive flat panel under 2 conditions:

1) The touch panel of the interactive panel is functioning (USB HID required)

2) Connect the Host to the interactive panel with a USB cable (USB Touch port on the interactive
    panel)

You can use "Touch Back" if both your projecor and touch-sensor support USB HID. Connect your projector to Host with a USB wire.

Make sure Host is connected to the ethernet if you want to have your mobile connect to the internet.

Yes, a periodical restart of InstaShow is required. After 24 hours of usage, please power the InstaShow off for 30 minutes then restart. This will ensure stability and the best transmission quality between the Host and Button.

Wi-Fi Traffic Test in Web Management is designed to help you check your internet speed. We recommend at least 15Mbps for 1080p 60Hz content.

No, touch back only works on one PC at a time on a full screen.

Yes, the split screen function supports up to 4 inputs from multiple devices.

The default RX output resolution depends on the connected display, and can be up to 4K 60Hz.

5V/0.9A

No, InstaShow does not support 3D content.

Yes, BenQ InstaShow supports Windows extended mode.

Yes, the split screen function supports up to 4 inputs from multiple devices.

The default RX output resolution depends on the connected display, and can be up to 4K 60Hz.

5V/0.9A

No, InstaShow does not support 3D content.

Yes, BenQ InstaShow supports Windows extended mode.

Please try the following:

1. Turn off the power of the host and button, and then turn them on.

2. Resync. the Button to the Receiver again by pressing the hardware buttons on both of them.

There is a way to recover from this. Please unplug the USB cable and reconnect it. Then wait about two minutes, and your InstaShow Button will automatically restart to upgrade the firmware.

The changes are related to Macbook design. The resolution can be defined by changing the display setting of the Macbook:
(1) When "Default Retina Display" is selected, it will follow Macbook native resolution.
(2) When "BenQ InstaShow" is selected, it follows the native resolution of the connected display.

Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.

InstaShow Receiver and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Receiver.

Please enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.

Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".

Yes, InstaShow is compliant with HDCP. When HDCP content is shared with InstaShow, the HDCP content will be shown on the HDMI-compliant digital displays.

No. InstaShow does not use any software or share PC's CPU resource. Therefore, InstaShow performs well regardless of the performance of your PC.

Yes. BenQ InstaShow support Mac extended mode.  

Yes, you can.

It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow.

You can use "Touch Back" on an interactive flat panel under 2 conditions:

1) The touch panel of the interactive panel is functioning (USB HID required)

2) Connect the Host to the interactive panel with a USB cable (USB Touch port on the interactive
    panel)

You can use "Touch Back" if both your projecor and touch-sensor support USB HID. Connect your projector to Host with a USB wire.

Make sure Host is connected to the ethernet if you want to have your mobile connect to the internet.

Yes, a periodical restart of InstaShow is required. After 24 hours of usage, please power the InstaShow off for 30 minutes then restart. This will ensure stability and the best transmission quality between the Host and Button.

Wi-Fi Traffic Test in Web Management is designed to help you check your internet speed. We recommend at least 15Mbps for 1080p 60Hz content.

No, touch back only works on one PC at a time on a full screen.