Application

How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
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Specification

The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?

The maximum distance supported by the wired remote control is 10 meters.


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Does the projector support screen-mirroring from a smartphone or laptop via a USB-C cable?

Yes, this feature is supported, but please note that devices connected via the USB-C port require a USB-C cable and must support DisplayPort Alt Mode (version 1.1 or above) to project videos.
In terms of the specifications for the USB-C cable, please choose a cable with USB-IF certification.


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Does the projector support image warping?

Yes, this feature is supported to project images onto an uneven surface with warping patterns from 5x3, 10x5, 15x9, and 24x15 to fulfill your demand.
You can enable warping by going to: Installation > Geometry > Warping

 

Please note that:

  • Auto Screen Fit, Focus, Corner Fit, and Keystone will be not available for adjustment once warping is enabled
  • Warping will be not available for adjustment once Screen Fill is set to 16:10, 4:3, or 1:1

 

For more instructions in detail, please check “Warping Pattern” in the user manual.


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Further Query

The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?

The maximum distance supported by the wired remote control is 10 meters.


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Does the projector support screen-mirroring from a smartphone or laptop via a USB-C cable?

Yes, this feature is supported, but please note that devices connected via the USB-C port require a USB-C cable and must support DisplayPort Alt Mode (version 1.1 or above) to project videos.
In terms of the specifications for the USB-C cable, please choose a cable with USB-IF certification.


Learn more
Does the projector support image warping?

Yes, this feature is supported to project images onto an uneven surface with warping patterns from 5x3, 10x5, 15x9, and 24x15 to fulfill your demand.
You can enable warping by going to: Installation > Geometry > Warping

 

Please note that:

  • Auto Screen Fit, Focus, Corner Fit, and Keystone will be not available for adjustment once warping is enabled
  • Warping will be not available for adjustment once Screen Fill is set to 16:10, 4:3, or 1:1

 

For more instructions in detail, please check “Warping Pattern” in the user manual.


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My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video
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3D is not working or getting lost sync on my projector. How can I fix it?

Please check the following settings to correct this issue. 

  1. If the source gives the correct 3D information to the projector, the projector will switch to 3D automatically.
    If your source is from PC or steaming content, please select the correct 3D format via OSD Display > 3D > 3D mode.
  2. Check the user manual and make sure that the resolution of your content supports 3D.
  3. Press the DLP Link button on your 3D glasses to resync the projector and 3D glasses.
  4. Please try to change the HDMI EDID setting to Standard.
  5. Make sure that no other Projectors are sending DLP Link signals in the same room.
  6. Watching in a relatively dark environment to avoid being influenced by other light sources.
  7. Check the battery level on your DLP 3D Glasses
  8. Adjust the watching distance and screen size within a normal range(Specs)
  9. Stay in a fixed position, and try not to move too far/quickly on your head/3D glasses.
  10. Try to adjust a colorful setting on the projector and avoid external light direct to your 3D glasses/screen.
  11. If it's still not working, the issue might be caused by Hardware margin. You can switch to another projector or 3D glasses for a try.

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How do I get a shape image via focus adjustment?

The projector is using the pattern below to do focus adjustment.

To have a better focus adjustment, please make sure:

  • The pattern below is visible, unobscured, or unbroken throughout the focus process
  • The wall or physical screen you use is flat without curves or bumps

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How do I get my image fit into my physical screen via Auto Screen Fit?

The projector is using the pattern below to do Auto Screen Fit.

Auto Screen Fit would not work if the pattern is invisible, obscured, broken, or not in the range of your physical screen throughout the process.


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How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more