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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

How can I address situations where the backlight is too dim or too dark?

04-17-2023

We strongly recommend you use ideaCam in an environment with plenty of light. ideaCam uses center-weighted metering, therefore please make sure that the camera's subject is placed in a central area directly in front of ideaCam. If the overall image is still dark due to backlight, please adjust the camera position accordingly.

Applicable Models

ideaCam S1 Plus, ideaCam S1 Pro

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