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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Why does my screen always show "No Signal" message for 1~2 seconds after powering on and then become normal again?

08-14-2018


If you use DVI for connection, this phenomenon is normal because the monitor detects the signal from D-sub first. If no signal from D-sub is detected, the monitor will then detect the signal from DVI. During this short period of time when no input signal is detected yet, the display will show "No Signal".

 

However, if you use D-sub for connection and this issue occurs, please contact BenQ local service center for monitor inspection.

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