Lamps / Computer Monitor Light / ScreenBar / FAQ

Computer Monitor Light | BenQ ScreenBar, Matte Black


  • Asymmetrical optical design that eliminates reflective glare off the screen, only illuminating the desk

  • Save valuable space on your desk, with specially designed clip that fits on nearly any monitor

  • Adjustable colour temperature and auto dimming by bulit-in light sensor, providing the best lighting environment

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FAQ
Will ScreenBar work with my ultrawide monitor?

Our monitor light guarantees 500 lux within a range of 30*60 cm area (at a height of 45 cm).

 
Why does my ScreenBar Plus desktop dial keep flashing green?

Make sure the power output is 5V and supplies at least 1A. If the power supply is under 5V/1A, you will see the indicator flashing, and the light might not be able to light up.

If the above-mentioned situation occurs, try different USB ports or connect the USB to an adapter and plug it into a socket.

 

And remember to use only the provided cable to power the lamp. Use of any extension USB cable can result in malfunctions.

 
The auto-dimming of my ScreenBar Plus is not working

The auto-dimming function of the ScreenBar Plus requires the user to press the 'auto-dimming' button when the ambient lighting has changed, and will not continuously detect ambient lighting. This feature is designed as to avoid any possible disturbances to the light sensor, which could lead to an incorrect illuminance.

 

Furthermore, don't forget to remove the tag on the dial before use!

 
Is the Screenbar/ScreenBar Plus only available in a 45cm version?

Our ScreenBar and ScreenBar Plus only comes in 45 cm, and the ScreenBar Lite for laptop comes in 26 cm.

screenbar size
screenbar size
 
Will the ScreenBar/ ScreenBar Plus fit my BenQ Monitor?

Our monitor lights are basically suitable for most screens between 1 and 3cm thick, but this varies depending on the design or the mechanism of individual screens. The following are the known models that do not fit:

EX2710
PD2700U
PD2710QC
PD2720U
PD2725U



If you have any questions about the suitability of a particular model, please contact our customer service or DM us at our Instagram account @benq_lighting

 
Can I use ScreenBar/ScreenBar Plus on a curved monitor?

Yes, we've tested our ScreenBar and ScreenBar Plus on curved monitors with different curvatures. They fit well with 1800R curved monitors without causing any glares. For 1000R & 1500R monitors, ScreenBar/Plus can be stably placed on top of the monitor but will cause a bit glares on the bezel.

screenbar
screenbar
 
Can I use ScreenBar/ScreenBar Plus with iMac?

Our monitor lights are mounted on the screen, not clipped, so they will not damage the LCD under normal circumstances. Slightly move the monitor light to the side to avoid blocking the built-in camera if needed.



We will recommend ScreenBar Plus monitor light, which comes in the colour matte silver, for iMac users!

screenbar MAC
screenbar MAC
 
Can I use a hood with the ScreenBar/ScreenBar Plus?

Our monitor light cannot be used with a hood. However, our monitor light provides adequate illumination in dark rooms without causing screen glares. On top of that, it does not affect calibration.

 
Does Auto Mode continuously detect ambient light?

ScreenBar equips with a real-time auto-dimming function, which continuously detects the ambient light and delivers a correct brightness. 

 

On the other hand, you might find the ScreenBar Plus not adjusting the brightness despite the room’s lighting has changed noticeably. This is because the auto-dimming function of the ScreenBar Plus requires the user to press the 'auto-dimming' button when the ambient lighting has changed, and will not continuously detect ambient lighting. This feature is designed as to avoid any possible disturbances to the light sensor, which could lead to an incorrect illuminance.

 
Why does a monitor need a lamp?

The "monitor" does not need a lamp. Instead, our lamp is designed for monitor users in order to light up the workspace and provide a balanced ambient lighting without causing screen glares.

 
Can ScreenBar/ScreenBar Plus be used with a webcam?

We've seen some of our customers placing their webcams on top of our ScreenBar or ScreenBar Plus, however, it depends on the design of the webcam. Meanwhile, placing the webcam on top of ScreenBar/ScreenBar Plus might influence your experience to some degree.

screenbar WEBCAM
screenbar WEBCAM
screenbar WEBCAM
 
Should I buy 1 or 2 lights if I have a ultrawide monitor or a duel monitor setup?

For the purpose of lighting up your working area on the desk, one ScreenBar would be enough. There is a 60*30 cm lighting coverage at 500 lux light level (at a height of 45 cm). However, if you wish to have a more balanced brightness between your screen and the background, we would suggest purchasing 2 units of ScreenBar/ScreenBar Plus.

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