BenQ LCD Monitor Pixel Policy
Panel manufacturers set limits as to how many defective dots (or sub-pixels) are deemed to be acceptable on any LCD panel.
BenQ’s manufacturer warranty covers any defects that exceed the defect specifications described in this document.
LCD displays are made of pixels. Each pixel is made up of a red, green and blue sub-pixel, each sub pixel are driven by an individual transistor. If a transistor becomes defective, the corresponding dot may be permanently light (bright) or may not light (dark). Independently of the brand and the manufacturer, it is common for one or more sub-pixels to become fixed in an unchanging state.
The defective pixel/sub-pixel phenomenon is as follows:
(1) Color white - a bright/hot sub-pixel (always ON)
(2) Color black - a dark sub-pixel (always OFF)
(3) Color red, green or blue - a stuck sub-pixel (always ON or always OFF)