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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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How can I fix it if the Coding HotKey doesn’t work after I turn on the power?

05-02-2024

Please check whether the input signal is correct first, if yes, please follow the steps below; 

1. Please unplug the power cord and try connecting again:

  • Plug one end of the power cord into the socket labeled ~ on the rear of the monitor.    
  • Plug the other end of the power cord into a power outlet

2. When plugging the power cord, please refrain from touching the
    Coding HotKey and Function Bar.

For more details, please refer to the "5. Connect the power cable" in the user manual.

If the problem persists, please contact BenQ Support.



Applicable Models

RD240Q

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