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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Summer Deals at the BenQ Shop! July 21st - August 31st, 2025

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Summer Deals at the BenQ Shop! July 21st - August 31st, 2025

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

Why can’t I find out the volume control bar of iKeyboard function in Display Pilot 2 for my BenQ monitor?

05-07-2025

The recent software update, which introduced new features, may not be fully compatible with your monitor, potentially causing some inconvenience.

To resolve this issue, please contact BenQ Service Support in your region for assistance in upgrading the firmware on your monitor. This will ensure compatibility with the iKeyboard volume control feature.

Applicable Models

Display Pilot 2, PD2725U

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