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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

No audio from my Bluetooth speaker when it is connected to my projector for video from HDMI wire. How can I fix it?

07-09-2024

It's suggested to connect the Bluetooth speaker to your video source device for audio output, The Bluetooth function of BenQ smart business projectors is built into the Android operating system, which uses hardware separate from other input sources like HDMI or D-Sub.
Thus, the Bluetooth function is only available when using the projector’s built-in Android OS or BenQ launcher as the input source.
In other words, due to the current hardware design, we can't transmit audio using HDMI or D-Sub to external Bluetooth speakers.
If you have any further questions, please contact your local customer care team for more assistance.

Applicable Models

EH600, EW800ST, GP500, GS1, GS50, GV1, GV11, GV30, GV30, TH685i , TK700STi, TK850i, V7000i, V7050i, W1800i, W2700i, X1300i, X3000i

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