Why was the Distance Reminder feature removed starting from Eye-CareU v1.3.3.0, and is there any alternative function available?

05-11-2026

The distance reminder feature in earlier models was implemented through a combination of software and dedicated hardware sensors. With the introduction of newer generations, the internal sensor hardware has been updated, and as a result, the distance reminder function can no longer be supported or operated reliably. To ensure functional consistency and a stable user experience across the GW series, the distance reminder feature has been removed from all GW models through the corresponding software and firmware updates. At this time, there is no alternative or replacement function available. It's suggested to solve this issue by downloading the version of v1.4.8.0 for EyeCare-U, which is available on the official website.

Applicable Models

Eye-care U

Was this information helpful?

Yes No
TOP