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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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How come monitor OSD data still shows FreeSync ON when FreeSync is already turned off from the AMD driver or Radeon Control Panel?

02-22-2022

FreeSync will be turned OFF when users disable it from the Radeon Control Panel, or the AMD graphics card driver in other words.

It is normal that the monitor OSD data still shows Freesync On and it is because AMD graphic card is still sending signal with Freesync protocol while Freesync function if turned OFF (the fps is fixed). This is the behavior from AMD graphic card and it won’t affect the Freesync On/Off function.



Applicable Models

EL2870U, EW2480, EW2780, EW3270U, EW3280U, EX2510, EX2510S, EX2710, EX2710Q, EX2710R, EX2710S, EX2780Q, EX3200R, EX3210R, EX3210U, EX3410R, EX3501R , EX2710U, EX240, EX240N, EX270M, EX270QM, EX480UZ

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