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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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I cannot change the picture mode, and some items in OSD are greyed out in HDR mode; how can I fix it?

03-06-2025


BenQ 4K projector features auto-detect of HDR content, and picture mode will switch to HDR10 or HLG automatically. Therefore, the following items are designed as not adjustable in HDR/HLG mode.

1. Picture> Picture mode

2. Picture> User Mode Management> Load setting from 

3. Display> Silence 

4. Advanced> Gamma selection (For HDR content, please adjust HDR Brightness instead for a better gamma setting if needed.)

Applicable Models

GP500, GS50, TH685, TH685P , TH690ST, TK700, TK700STi, TK800, TK800M, V7000i, V7050i, W11000, W11000H, W1700, W1800, W1800i, W2700, W2700i, X12000, X12000H, X1300i, X3000i, X3100i

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