Welcome to BenQ Europe

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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

My projector gets stuck on a black screen after the BenQ logo. How can I fix it?

04-16-2025

If your projector gets stuck on a black screen after booting, it’s possibly related to memory anomalies within the Android operating system.

Please follow the video to trigger auto recovery.

If this doesn’t help, please contact our local customer service for further assistance.

Applicable Models

W4000i

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