Price Qty

Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Chat with us today!

Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

Why projector shows "USB Display detected", but no image is displayed on the screen ?

03-06-2017
The auto run program might be blocked by your companies security system. There is a couple of options you can try that may resolve your issue (1) click "My computer" and select "Qpresenter" disk and execute "Auto run.exe" (2) Go to Microsoft webpage to install the Auto run software (https://www.microsoft.com/downloads/details.aspx?FamilyID=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en)

Applicable Models

0.3 WALL MOUNT-WM03G2, 0.3 WALL MOUNT-WM03G3, 0.4 WALL MOUNT-WM04G2, 0.4 WALL MOUNT-WM04G3, 0.6 WALL MOUNT-WM06G2, 0.6 WALL MOUNT-WM06G3, 3D GLASSES, 3D GLASSES - DC4, 3D GLASSES - DP2, 3D GLASSES - DP3, CEILING MOUNT-CM00G1, DX819ST, EP5920, GP10, GP20, GP3, JOYBEE GP2, LW61ST, LX60ST, MH680, MP525P, MP575, MP615P, MP776, MP780ST+, MS502, MS504, MS510, MS513, MS517, MS521, MS521P, MS612ST, MS614, MS616ST, MS619ST, MW516, MW519, MW523, MW621ST, MW663, MW712, MW721, MW767, MW811ST, MW814ST, MW817ST, MW820ST, MW821ST, MW851UST, MW860USTI, MW870UST, MX501, MX503, MX505, MX511, MX514, MX518, MX520, MX522, MX522P, MX600, MX613ST, MX615, MX618ST, MX620ST, MX660, MX660P, MX661, MX662, MX701, MX703, MX710, MX711, MX716, MX717, MX720, MX722, MX763, MX764, MX766, MX805ST, MX810ST, MX812ST, MX813ST, MX815ST, MX816ST, MX819ST, MX822ST, MX850UST, PW01, S30, SH910, SH940, SH960, SP840, SP870, SP870, SP890, SP891, SP920P, SX912, SX914, W1060, W1070, W1080ST, W1100, W1200, W1300, W1400, W1500, W6000, W7000, W7000+, W710ST, W750, W7500, W770ST, WDRT8192, WIRELESS DONGLE

Show less arrow-up

Was this information helpful?

TOP