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BenQ Europe respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Need help choosing your next BenQ product? Our online Live Chat connects you with real experts. No bots - just genuine human assistance.

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The remote control does not work properly. What can I do about this?

01-05-2023

The IR sensor is located on the back of the projector. Please make sure that the remote control has line of sight to the IR sensor, including the removal of any objects that may stand between the remote and the IR sensor.

Applicable Models

GV10

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